Privacy Policy

PRIVACY POLICY

We value the trust of our customers and understands the importance of secure transactions and information privacy. 

This Privacy Policy describes how Cafiyons Private Limited collect, use, share or otherwise process your personal data through website www.cafiyons.com

While you can browse sections of the website without the need of sharing any information with us. This is to be informed that Cafiyons do not offer any product or service under this Platform outside India and your personal data will primarily be stored and processed in India.

By shppoing on Cafiyons Platform, providing your information or availing out product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our website.

Collection of Your Information

When you use of website i.e www.cafiyons.com, You must mention your registration and billing addresses along with the contact number. Here you can guest checkout if you do not want to register on website. Once you provide us the information requested on the platform, We may use this data to track your buying behavior, preferences, and other information that you choose to provide on our Platform. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. 

This is to inform you that We may collect personal data (such as email address, delivery address, name, phone number, credit card/debit card and other payment instrument details or medical or health related information) from you when you set up an account or transact with us or participate in any event or contest. While you can browse some sections of our Platform without being a registered member, certain activities (such as placing an order or consuming our online content or services) do require registration. We use your contact information to send you offers based on your previous orders and your interests. We use your personal data to take and fulfill orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.

We retain this information as necessary to resolve disputes, provide customer support, troubleshoot problems or for internal research and analysis as permitted by law. This is to notify that we do not capture or save your credit card or debit card details at any conditions or by any means. 

Cafiyons has onboarded certain third-party business partners on the website who specialize in the categories like Payment Gateways, SMS gateways etc.

For the Vendors :

With your consent, We shall request you to provide your PAN, credit information report (from credit agencies), GST Number, Government issued ID cards/number and Know-Your-Customer (KYC) details in order to get register onto portal. Once we approve your given documents and requested details, We shall approve your registration for further data selling processes. However, We may also ask any other document if needed to get verifiedto become a seller on our portal accordingly.

Security Precautions

We maintain effective data storage security along with related information. Our cloud server on which the services are running and data gets stored are configured with latest security parameters, Which are enables to protect overall online and offline information of the portal.
Moreover, We use 64 bit SSL on our portal to avoid any kind of hacking and virus attacks and Our technical team review and prevent anything which falls under fradulent ativities.

Customer Rights

We always take care of all your personal data (including the Vendors details) to ensure that your given data shall be secured processed whenever necessary for the promotional offers and estaiblishment of contactiblity. 

Your Consent

By visiting our Platform or by providing your personal data, you consent to the collection, use, storage, disclosure and otherwise processing of your personal data on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and to permit us to use the data in accordance with this Privacy Policy.

Changes to this Privacy Policy

Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. 

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. Abhijeet

Designation: Manager

CAFIYONS Pvt Ltd.
Vidishsa District
India, 464001

Email: info@cafiyons.com

Customer Support

If you have a query, concern, or complaint in relation to collection or usage of your personal data under this Privacy Policy, please contact us at grievance@cafiyons.com